Firstly, I must commend the hotel staff for their proficiency in English. It made communication effortless and enjoyable throughout my entire stay. Thank you for your commitment to ensuring guests feel welcomed and understood. You are all truly exceptional! Secondly, the hotel's proximity to the metro station was incredibly convenient. Shanghai's metro system is known for its efficiency and user-friendliness, and being located nearby made exploring the city a breeze. I highly recommend downloading maps.me for navigation, as it complements the convenience of the metro system perfectly. Furthermore, the nearby shopping center boasts an array of restaurants, among which Sue Dim Sum stands out. I absolutely adore their offerings and highly recommend indulging in a meal there during your stay.
Kseniia
лютий 2024 р.
This review is for room in 21st floor. It's older but quieter. It's comfortable. Day 1, it smelt musty but the housekeeping superstar aired the room for me. It felt smaller than my previous renovated room on level 17 but as solo traveller, it was fine with me. I must say I've stayed in many hotels in different countries. Housekeeping service is very prompt and fast here. I am always greeted with a smile from the housekeeping lady. If you find the hotel breakfast boring, just walk around the hotel and get some local breakfast. A few of them open early 6-7am. Close to Metro line 2 and 10. Convenient if you are coming from Hong Qiao or Pudong. Short taxi drive to Shanghai railway.
Mung
серпень 2023 р.
The hotel has multiple entrance and the one from the walking street is the easiest to find, just beside Haagen Dazs, will need to take the elevator since the lobby is one floor higher. The hotel is located conviently in a tourist zone and the bund is just walking distance away. The room is clean and has a nice view to the Shanghai Television Tower. The breakfast varieties is vast with both western and oriental food, although the choice remain almost the same daily.
Keng
грудень 2023 р.
The hotel is located right on East Nanjing Road, a main tourist and shopping street of Shanghai. East Nanjing Metro station is closed to the hotel. However, as we have a kid with troller with us, we had to use the metro exit with an elevator, so it took us almost 10 mins walk to the hotel. The hotel is clean and smell good. We stayed in Suite which is specious enough for a family with 2-year-old boy. Breakfast is OK with selections of food from Asian to western. But it was packed and full.
Jittrarat
грудень 2023 р.
The hotel's location is unbeatable. Located right in the central city. The famous shopping street is literally at the hotel's doorsteps. Key attractions like the Bund are just an easy and enjoyable walk away. Despite the busy location, the overall atmosphere of the hotel was peaceful and my room was spotless upon arrival. The variety and choices of the breakfast offered were also impressive, providing a great start to my day.
Pim-uma
січень 2024 р.
Have stayed here before. Knew it was a great hotel and so returned. Perfect location in the centre 5 mins walk from The Bund. Great, professional and warm staff. Clean, well appointed rooms, comfortable beds and good aircon. Very good breakfast too. Very relaxed, grand hotel - was amazing to come back to after a days sightseeing. Amazing spa on the 4th floor too ‘Secret Garden’ . I will return to this hotel.
Justin
січень 2024 р.
In terms of location this is as good as it gets in Shanghai. Metro access under 2 minute walk. Direct access to Nanjing road, short distance to people square and tons of places. The rooms are comfortable although not very big. The breakfast is the best I have had in China and is well worth that of a high-end 5 star hotel. Bath and shower have strong water pressure and instant hot water.
Clément
серпень 2023 р.
Proximity to Nanjing walking street. But lobby of the hotel is on the second floor and must give proper instructions to drivers as many of them cannot find.
Esther
лютий 2024 р.
The hotel was in a fantastic location on the main shopping street Nanjing Lu. My room was absolutely amazing - one of the best I've had and I really enjoyed the luxury of it and the size. It had great lighting effects and it felt like home!
Nikki
листопад 2023 р.
Location was directly on East Nanjing - access through the hotel lift which is very convenient. Very near the metro and restaurants, shops, People's Square and the Bund. Breakfast had a great selection and lasted until 10.30- which is perfect as I hate getting up early on holiday. Staff were very helpful and polite with giving directions to places and answering questions. English speaking was pretty good. Room had an amazing view of the skyline and was super comfortable and quiet. There was a currency exchange machine on the street level which was useful.
Anna
листопад 2023 р.